Business survey research is a special challenge and one at which Opinion Search excels. With years of experience ready to bear on your project, we’ll work with you to make it happen.
- Our interviewers are selected for their skill and their background to work on B2B surveys
- Project specific training for each assignment covering terminology, acronyms, industry issues & concerns and what’s “hot” in the industry
- We work to understand the industry and the respondents
- We have the experience, conducting thousands of B2B surveys each year
- Using introductory letters and emails as an icebreaker to work with gatekeepers and build the rapport that leads to appointments with executive respondents
- Our toll free inbound phone numbers and off hour callbacks create the flexibility needed to accommodate executive respondents
- Maximizing response by using multi-mode (CATI, online fax-back, mail-back all seamlessly presented in one data file)
- We'll work with you to determine if an incentive is appropriate and also to figure out what kind (direct incentive, charitable donation and/or highlight report)
- Your Project Manager will keep you informed with regular updates
- Value-added services include flash comments from customers (e.g. red flag reports), database updates and our industry leading dataCAP for live data access 24/7