We take CATI data collection seriously and our call centres reflect that professionalism:
- In-house supervision and quality control including audio and visual monitoring
- Supervisory stations with line-of-sight to the interviewers - we see them while we see their screen
- Streamlined interviewer login process
- Group training rooms & one-on-one monitoring feedback offices
- Ergonomic desks and chairs
- Professional décor
- Staff kitchens...and more
The environment is well taken care of so that our interviewers can take care of your data.